Please quickly send the documents of all participants by email info@ranchdediabat.com or WhatsApp 00212613049107

• Activity bookable from one person only, maximum 10 people
• Privatized activity is possible with payment of a supplement.

BOOKING CONDITIONS:
All activities must be paid in advance to be validated.
For all activities where the total price is equal to or below 2,000.00 MAD, the activity must be paid in full at the time of booking.
For all activities where the total price exceeds MAD 2,050.00, the activity must be paid with a 50% deposit at the time of booking and the balance of the remaining sum 2 weeks before the performance.

TERMS OF PAYMENT:
- Bank transfer to a Moroccan bank (mandatory to send proof of payment by email at least 7 days before the activity)
- International credit card (Mastercard, Visa, American Express - with Stripe)

PAYMENT ON THE SPOT:
For on-site reservations, which we cannot guarantee availability without payment in advance, there is the possibility to pay: cash in dirham 

CANCELLATION: 
For cancellations (by the client or the hotel) a fee will be charged on the following basis:
For all activities where the total price is less than 800.00 MAD, the activity is paid in case of cancellation from 10 days before to no-show.
For all activities that exceed MAD 850.00 the activity is paid in case of cancellation according to the following cancellation rules:
1. More than 30 days before arrival 20 € per bookingBetween 29 and 10 days before arrival: 60% of the total booking amount
2. Between 9 and 3 days before arrival: 75% of the total reservation
3. Less than 48 hours before arrival: 100% of the total reservation

Note: climatic conditions or diseases (including covid) are not taken into account by the organizer, but by their travel insurance.

The interruption of the activity requested by the client, for any reason, requires dedicated assistance, which incurs an additional cost to be billed on-site. The cost of this assistance will be communicated at the time and will depend on the location where the client interrupts the activity. The client agrees to pay this expense.

CONDITIONS FOR CHILDREN HORSE:
Even small children pay full price because they will be on a horse kept by an instructor dedicated to them, safety vests and cap will be provided, it is forbidden to let a child get on the same horse as an adult to avoid risks, only the instructor can, in 'eventuality to take a small child on the saddle, but preferably he will have to accompany him remaining next to him on foot.

CONDITIONS FOR CHILDREN QUAD:
Children from 0 to 4 years free and share the quad with a responsible adult
Children between 5 and 8 pay half price and share the quad with a responsible adult
Children between 9 and 15 pay full price and share the quad bike with a responsible adult

HOTEL CHILDREN CONDITIONS:
0-4 years free with extra bed
5 to 8 years 1/3 of the cost of the room with extra bed

CONDITIONS FOR CHILDREN RESTAURANT:
0-4 years free eat with parents
5 to 8 years dedicated menu at half price

CONFIRMATION OF RESERVATION ACCORDING TO THE REGULATION